Calls to an extension or group may be diverted to another extension, a work group, a voice mail box or to an external number. With a divert it costs you money each time a scammer a. Diverting calls to a mobile on a bt versatility phone system diverting calls to divert all calls from your extension before you leave your extension, you can divert all your calls to ring at another extension. The bt versatility v8 featurephone is the most popular telephone in the versatility range. Telephone engineer are an established reseller for the bt versatility telephone systems, employing our own fully trained ex bt engineers and technical staff with over 2000 bt versatility telephone system installations completed across the uk, telephone engineer are fast becoming one of the largest independent suppliers of business telephone systems, being able to.
The divert facility on the versatility allows calls to be diverted to external numbers in the same way as calls can be diverted to other extensions. Does anyone know how i set up for calls to divert to another plusnet well do you proud. Bt versatility owners manual 3 holding conference calls26. Bt telephone system supply and installation bt versatility. Bt versatility owners manual voicemail telephone call. Divert the numbers to your existing landline or to your mobile, meaning that you will never need to miss a call again. With a tamar telecom remote call forwarding number you can easily control when and where your calls are diverted to instantly online or via the free mobile app. The bt versatility v series featurephones include many enhanced features that can be individually. Please help us keep our phone lines free for the most vulnerable due to the coronavirus outbreak, we have fewer people working in our call centres. How do i divert an incoming call to an outside number.
Bt versatility systems, bt versatility upgrades, bt. At gh services we also install, service and support both the bt versatility and nortel bcm50 business telephone systems. View online or download bt versatility v8 owners manual, quick reference. The bt versatility system is a very powerful business communication system that provides a. Bt versatility quick reference user guide diverting calls divert all calls lift handset or use handsfree if available key 732 key the extension number, or key the external phone number including line access code 9. To divert your calls to you while you are at another extension. Microsoft support calls you id find that pretty annoying. Bt versatility telephones is not only a valuable source of versatility equipment, but also employ an industry leading technical support team that can solve any versatility problem or query. As long as you have maintenance on your system they should be able to advise you on that. How to divert a call using codes on a bt versatility. Bt versatility series quick reference pdf download.
If you are a small business looking for leading edge communications for anywhere between 2 and 52 users, bt versatility is the one for you. It has a message waiting light and is wall mountable. Call diversion user guide call diversion lets you divert your calls to another number when youre away from your phone call diversion lets you divert your calls to almost any phone, including your mobile. Bt versatility quick reference user guide bt business. No incoming calls check that all phones programmed to ring are not programmed for dnd or divert. More of the best films on bt tv sky original save me too picks up 17 months on from the final scenes of 2018s gritty hit save me. The system is set up for voicemail to divert on no answer. With the forwardtophone feature, you can forward phone calls from anywhere in the world to a cell phone, landline or computer. The bt versatility v16 phone is only compatible with the bt versatility telephone system.
Unfortunately we are not able to assist with this, however you can have a look at the versatility user guide which will supply support or you can speak directly to them on 08702 408 377. Check that all phones programmed to ring are not programmed for dnd or divert. Bt versatility programming lead and software at the. So people can work from anywhere with an internet connection at home, on the road or in the office using. Bt versatility top tips 5 bts select services call divert can also be used to divert calls. All you have to do is call your supplier and order the facility if you dont already have this feature installed. It is manufactured by taratel communications previously lake communications in ireland as the officelink. Cancel divert all calls lift handset or use handsfree if available key 732 divert calls when your telephone is busy. The phone quick reference guide is supplied with each bt versatility system. From the idle menu, press the scroll down key o until divert is displayed. The bt versatility allows voice connectivity to isdn and analogue mf exchange lines. The bt versatility v8 phone is only compatible with the bt versatility telephone system. If a call comes in for my ddi, our pbx will tell the exchange to redirect it to my mobile or any other number of my choosing. Would not hesitate to buy another refurbished handset, fantastic quality and a lot less than the price of new.
To program a feature onto a programmable key on your extension. Remote call forwarding numbers tamar telecommunications. All extensions use a v8 feature phone and all work on group 1. Many of its features include, a large display, 16 programmable keys, headset socket, and the phone is wall mountable. You can also incorporate smart features such as timeofday forwarding and realtime call records for an even more effective telecommunications solution. Commlinks technical video which takes you through the steps on how to divert calls using codes and how to cancel diverts that you have activated on a bt versatility. Make your business line work harder every bt business phone line comes with bt 1471, bt answer 1571 and caller display as standard. Licensed to youtube by ingrooves, tunecore on behalf of cordova bay records fontana north.
If you need help, please try our online help or get support from our bt community first most queries can be answered this way. If you find yourself so busy that you cant answer a call, you can easily arrange to have your incoming calls forwarded to different phone numbers and locations mobile or. This guide outlines the key elements of system programming from the featurephones only. Call diversion can also divert calls whilst youre on the internet or if youre on the phone. Avaya ip office phone systems combine the advantages of hosting your own onpremises system with the flexibility and features of an ip system. Im paying for the call divert option on my line, but not sure how to set it up. The bt versatility is only available brand new from bt. It also provides voip trunks which allows voice calls from.
As of now, using our bt versatility isdn pbx, i can divert my ddi to my mobile. We have 2 bt versatility v8 manuals available for free pdf download. The divert on busy feature allows you to divert all your calls to ring at another extension if your extension is busy engaged. Bt versatility owners manual free download as pdf file. Bt versatility business featurephones part of our telephony portfolio a range of system telephones to suit every business need whether for office or home workers. Bt to launch free service to divert nuisance calls. Note that whenever any one of three divert options is in use you will hear an interrupted dialtone when you pick up instead of a continuous dialtone. Can anyone tell me how to divert all incoming calls on my bt versatility system. Caller id passthrough on forward 3cx software based. Please note that the bt versatility v8 telephone only works on the versatility phone system and not an analogue home phone line. Everything is fine, but we wanted to replace the old dect phones.
Alternatively, you can divert all external calls to an external number if your extension is busy. This call center software feature can be configured in seconds and changed as often as needed to accommodate your unique business needs. I have been given the job of sorting out a bt versatility telephone system. We also offer a range of bt versatility support contracts that suit every type of business. Hospitality software for customers that either have a hotel or guest houses.
Page 5 bt versatility quick reference user guide divert calls when your extension does not answer after four rings press the scroll down key until divert is displayed. First you need to order call diversion, it can take up to 24 hours before you can use it. Bt customers looking for the bt versatility helpline should ring. Extension outgoing locked if you cannot get outgoing access on a 2wire telephone, move a featurephone to the extension. If it shows extn lock, the extension has been locked and you will need the unlock code to unlock it. Voipfone call forwarding and divert you can send your incoming calls to another telephone number anywhere, any time you like and as often as you like. The bt versatility v8 phone is not suitable for home use. In south africa it was sold by tellumat as the convergence 30 or c30, in australia it was sold as the commander connect, in the usa it was sold by intertel as the encore cx and by mitel as the. A broadband module requires a minimum system software version of 677. Many new businesses use this feature to divert their calls to their mobile or landline so that they dont have to ask bt for a new telephone line. Diverting calls to a mobile on a bt versatility phone system diverting calls to divert all calls from your extension. The bt versatility is a telephone pbx switchboard sold by bt and targeted at small businesses. On a bt landline you can in fact divert incoming calls to any other valid number you like landline, mobile phone, even international.
At my office we have a bt versatility system, but we have some old bt dect phones twin in stores which is plugged into an extension. Bt versatility helpdesk 0870 240 8377 system programming notes the bt versatility may be programmed from either a v8v16 featurephone or from the bt versatility wizard configuration tool supplied on the cdsupplied with your system. To divert calls when your extension does not answer. The bt versatility can accommodate up to 8 analogue lines, or 4 digital lines. Edit to add information in response to another reply. This has the advantage of no line being busy on the switch when the divert is activated. Calls may be diverted on the basis of divert all, divert on busy, or divert on no answer. Bt, telewest and ntl call diversion all work in the same way. Creator and star lenny james returns as nelly, still desperately searching for his missing daughter. Order call diversion online now to divert your calls, follow these instructions on the telephone line you want to divert from. The bt versatility is a popular lowcost modern digital telephone system that is used by thousands of small business across the uk. Bt versatility installation manual rev 5 draft b aws. The bt versatility programming lead and software will upgrade your system to version 902.
It delivers the right software features to the right people, specific to their job role. Divert calls when your extension does not answer after four rings. The v8 phones come up with the following software information on initialisation bt 1. All the phones equipment has gone through an a1 refurbished process and come with a. It has two isdn modules two nte 8 and allocated with 10 ddi numbers with up to 59 programmable extensions of which only 12 are used. From a standard telephone, the code to set and cancel the diversion is 732.
With bt versatility, your business can do so much more and be so much more if you are a small business looking for leading edge communications for anywhere between 2 and 52 users, bt versatility is the one for you. This service is not available on lines connected to pabxs bt versatility is a. Bt versatility is the allinone solution that is easy to set up and run, and is as flexible and as ambitious as you are. Alternatively, you can divert all external calls presented to your extension to an external number. If you cannot get outgoing access on a 2wire telephon e, move a featurephone to the extension. Hi hope someone can help as cant find the answer anywhere. Ask the trades bt versatility voicemail probs and more. I can see how to divert it for a particular extension but i want to be able to divert all calls into the system to my mobile as i am moving premises and when old place is unoccupied i want to divert calls to mobile. Mapping incoming calls to a group from a network line 12. Cancel divert all calls cancel divert divert calls when your extension is busy. You would be best contacting our versatility team on 0870 240 8377.
If you are experiencing problems with a module or a facility it may well be due to your telephone system being on an earlier firmware revision which is not compatible. Call divert bt with and enjoy the benefits of the most advanced call forwarding services available. Bt to divert nuisance calls for free, plus supermarket deals quiz. Select divert select divert on no answer key the target extension number, or key 9 and the target external number, for. Commlinks technical video which takes you through the steps on how to divert calls using codes and how to cancel diverts that you have. Bt versatility downloads bt versatility installation. Call diversion lets you divert your calls to another. In addition, it has excellent handsfree performance. Once enabled extension 20 idle menu appears as shown. My release of versatility wizard is only the customer version can anyone supply me with the engineer version and the latest firmware.
Avaya ip office is a flexible, onpremise voip phone system for calls. Licensed to youtube by ingrooves, tunecore on behalf. The bt versatility v8 featurephone is an extremely popular phone which features a large, menudriven display, 8 programmable keys, headset socket, data port for connection to a laptop with modem. Commlinks technical video which takes you through the steps on how to divert calls using codes and how to cancel diverts that you have activated on a bt versatility for both v8 and v16. The phone has a highquality speakerphone giving high quality 2way speech. Bt versatility call divert help bt business community forum. Rather than paying the charges for diverting calls id suggest it might save money in the long run by buying a cheap answerphone and leave a message on it giving the number to call after set up there is no ongoing cost.
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